Home - Ummanu

Delivering remote consultations efficiently
at scale

Ummanu automates and eliminates administrative tasks for the clinical workforce.

Why Ummanu?

Ummanu is an intelligent automation platform for healthcare providers who want to improve their efficiencies in delivering remote consultations.

500

Active Clinicians using  Ummanu 24hrs a day

2 million

Online consultation in 2022

26

Different clinical specialities delivered via the system

Active Clinicians using  Ummanu 24hrs a day

0 million

Online consultation in 2022

Different clinical specialities delivered via the system

4- 0

Consultations per hour per clinician

0 of UK's

Online consultation in 2022

0 %

Time available for clinical advice

4-12

Consultations per hour  per clinician

7 of UK's

The largest urgent health & pharmacy providers are using our technology

70% more

Time available for clinical advice

Our partners show results with Ummanu

Increasing clinician productivity

Our Predictive Dialler eliminates the administrative burden of dialling and redialling patients, giving clinicians more ‘time to care’

+ 1 %

increase in consultations handled at weekends

+ 1 %

handled on weekdays

Improving patient safety productivity

Our Automated Queue Management System optimises patient flow, ensuring urgent patients are seen first.

1 %

of urgent calls assessed within 20 minutes

1 %

routine calls assessed within 60 minutes

Enhancing patient experience

Our automated communication system keeps patients informed before and during the service, increasing patient satisfaction.

1 %

patient satisfaction score

1 .7

NPS score

Increasing clinician productivity

Our NHS partners have seen an increase in clinical productivity of 26% supporting them to see more patients, safer and faster.

Improving patient safety

Our Automated Queue Management System optimises patient flow, ensuring urgent patients are seen first.

Our partners report hitting quality targets; assessing 95% of urgent calls within 20 minutes and 99% of routine calls within 60 minutes within weeks of onboarding with Ummanu.

Enhancing patient experience

Our Automated Communication System keeps patients informed before and during the service, increasing patient satisfaction.

Our partner surveys show a 98% good/excellent patient rating

Here’s what our UK partners have to say…

Dr Fay Wilson

Executive Chair

“Ummanu has an exceptional ability to develop solutions to meet the rapidly changing needs of their partner and the health system. They have exceeded all expectations”

Badger is a leading out-of-hours and urgent care provider in Birmingham & Solihull with over 400 clinical and operational personnel, serving patients of contracting ICBs and subcontracting GP practices with a total patient base of circa 1.4 million